Frequently Asked Questions
How does Centsibly work?
1. Sign up for Centsibly and connect your bank, investment, and credit card accounts securely through our partner, VISA.
2. Centsibly will pull in your transaction data so you can tag your spending and create custom charts and budgets from your tags.
3. It's as simple at that! Tracking your spending in Centsibly is an easy and effective way to work towards your financial goals.
How does Centsibly keep my data safe?
We don’t collect any personal information beyond your email address and we never have access to any of your financial institution usernames or passwords. All transaction data is securely accessed and managed by VISA. Once we receive your anonymized data from VISA, it is encrypted with 256-bit encryption.
What happens to my data if I delete my account?
Once you delete a financial account from Centsibly, we permanently delete all of the data associated with that account. We do this to protect your privacy.
How does Centsibly make money?
We make money through our premium subscription fee and through showing ads on our platform. We do not sell your data.
How can I protect my Centsibly account?
The best way to protect any sensitive account is to use a strong password. Our password length requirement is eight characters, which will make it more difficult to compromise. Some best practices include using lowercase and uppercase alphabetic characters, numbers and symbols in your password. Try to avoid using complete words. A random list of characters is more difficult to hack.